Ingredion Incorporated Technical Service Project Leader, CSPI – Key & National Accounts Team in Bridgewater, New Jersey


JOB TITLE: Technical Service Project Leader, CSPI – Key & National Accounts Team

LOCATION: Bridgewater, NJ

REPORTS TO: Senior Manager, CSPI – Key & National Accounts Team

Ingredion is hiring a Project Leader in Technical Service to provide technical leadership and support to customers for a broad range of food and beverage applications. The Project Leader will assist our large Consumer Products food customers in the US/Canada region, in new product development and developing customer value creating ingredient solutions. The Technical Service Project Leader will be accountable for the delivery technical objectives at their Key & National accounts in the US and Canada. The Technical Service Project Leader will have responsibility for maintaining excellent working relationships with technical individuals at key customer accounts and eventually leading, coaching, and guiding other technical service professionals.

As a Technical Service Project Leader, your responsibilities will include:

  • Demonstrating knowledge of the company’s technologies, by promoting functional value-added ingredients & solutions and their applications in customers’ products via phone/e-mail, face-to-face meetings, presentations, and at trade shows.

  • Having overall technical responsibility for 3-5 Key & National accounts. Building strong customer relationships with key technical individuals and decision makers.

  • Working in collaboration with other Customer Solutions & Product Innovation (CSPI) team members, sales, marketing and our Global Applications group to provide technical leadership in recommending and creating new solutions to customers.

  • Managing multiple customer projects to prioritize, develop and implement Specialties growth and Customer Segmentation initiatives to deliver our business goals that align with our strategic priorities.

  • Work closely and collaboratively with sales, customers and cross-functional teams to anticipate customer needs and build value for customers by actively using knowledge of overall business and markets to execute goals.

The Project Leader position is well-suited for you if you:

  • Like to work on the bench and/or in the pilot plant developing formulations and testing ingredient performance.

  • Are a creative problem solver who embraces change and adapts to fast changing customer/consumer demands

  • Act with a sense of urgency; are results oriented and like to continuously improve.

  • Have a real passion for culinology and the food industry.

Qualified Candidates will have:

  • MS/BS degree in Food Science/Food Engineering or equivalent technical field with 5 to & 7+ years meaningful commercial and product development experience in the food and beverage industry. Strong Food Science/Food Applications background and strong technical acumen.

  • Creative, hands-on concept development and formulation experience using laboratory and/or pilot plant equipment.

  • Strong knowledge of common food processes, food ingredient functionality and ingredient interactions such as starches, hydrocolloids, fats, proteins, etc is a plus.

  • Direct experience with consumer good manufacturing companies preferred.

  • Prior project management skills and experience leading cross-functional project teams, executing work and delivering projects on time. Understanding of how project plans and priorities are set and resourced.

  • Experience leading individuals/teams with technical backgrounds. Ability to inspire and communicate change.

  • Excellent verbal and written communication and presentation skills (technical reports for internal and external distribution, conducting customer presentations, etc.).

  • Knowledge of Lean Six Sigma, continuous improvement and statistical data analysis preferred.

  • Ability to identify new business opportunities with customers and deliver value creating solutions with a sense of urgency

  • Ability to travel 35-40% of the time.

Relocation Available: No

Job Grade: G

What is the formula for a winning career?

It starts with joining a thought leader, innovator and true high performer, grounded in values and driven to innovate and advance. As a Fortune 500 global provider of ingredient solutions, Ingredion offer great careers across various functions—corporate, scientific, engineering and operations, sales and technical service, marketing and more. If you are curious, confident, and believe in the power of game-changing ideas, we want you to make us part of your career formula.

Successful: Grow with a leader. Ingredion is FORTUNE 500 company with consistently strong financial performance.

Responsible: Thrive with an organization that lives its values . We drive relentlessly toward sustainable practices and responsible operations wherever we do business.

Meaningful: Be proud of where you work and what you do . Ingredion enables innovation in foods, beverages and consumer products that touch lives around the world.


Requisition ID 2018-3577

Job Family Innovation (IN)